Shipping policy
SHIPPING POLICY
Thank you for shopping with Fun Bookstore.
1. Order Processing
Orders will be processed after payment has been successfully received.
Orders are usually packed and dispatched within 1–3 business days.
Processing times may be longer during weekends, public holidays, promotional periods, or periods of high order volume.
2. Delivery
We deliver orders using third-party courier services.
Estimated delivery time may vary depending on the delivery location, courier service, weather, public holidays, and other circumstances beyond our control.
Once an order has been handed over to the courier, delivery delays are the responsibility of the courier service.
3. Shipping Charges
Shipping fees will be calculated and displayed at checkout before payment is completed.
4. Delivery Address
Customers are responsible for providing a correct and complete delivery address and contact information.
Fun Bookstore is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
5. Lost or Damaged Parcels
If your parcel arrives damaged, please contact us as soon as possible and provide photos of the parcel and the items received.
For parcels that are lost or significantly delayed, please contact us so that we can assist with checking the shipment with the courier.
6. Contact Us
For any shipping enquiries, please contact Fun Bookstore through the contact details provided on our website.