Refund policy

RETURN & REFUND POLICY

Thank you for shopping with Fun Bookstore.

1. Return Eligibility
Customers may request a return within 7 days of receiving the order if the item is damaged, defective, or significantly different from the product description.

Items must be returned in their original condition and packaging. Items that have been used, written on, coloured, damaged, or altered by the customer are not eligible for return or refund.

2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving the order and provide photos of the item and your order details.

We will review the case and, where applicable, offer a replacement or refund.

3. Change of Mind
Returns due to change of mind are not accepted unless otherwise stated for a specific product.

4. Refunds
Once the returned item has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be processed through the original payment method. Processing time may vary depending on the payment provider or bank.

5. Return Shipping

For approved returns, the customer is responsible for the return shipping cost.

If the return is due to an incorrect, damaged, or defective item caused by Fun Bookstore, please contact us before returning the item. We will review the case and may arrange or reimburse reasonable return shipping costs where applicable.

6. Contact Us
For return or refund enquiries, please contact us through the contact details provided on our website.